Shipping information

Place an order at TundeSoap.com and we will ship your order free of charge!

We offer free shipping for Canada and Continental USA. All prices on this site are expressed in Canadian currency.
For international orders, please email us with the items you wish to order along with your name, shipping address and phone number as well as your method of payment.

TundeSoap cannot ship orders to PO boxes.

If you would like to place an order over the phone, please contact us at:

1-514-486-2288 Monday through Friday 9:00 am - 4:00 pm EST.

We ship within 72 hours after the order is received except when placed late on Fridays, weekends, and holidays. If an order isn't going to ship within 72 hours you will be notified by email if the email address is provided accurately.

You can also call customer service at 1-514-486-2288 8 AM to 8 PM EST, Mon - Fri. and 8 AM to 5 PM weekends and holidays or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If a specific delivery date is important to your order please let us know your requirements by email and we will try to help you.
TundeSoap is able to ship to one shipping address per order. If you wish to ship to multiple addresses, please place a separate order for each unique address.

If you decide to cancel any order before it has been dispatched, you can opt for a full refund.

If you receive the wrong product, let us know by e-mail. You can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we'll try to set up an arrangement or find an alternative method to solve your situation.

Any duties, customs must be paid by the recipient upon delivery. For addresses in remote locations, please add additional time for delivery. We cannot estimate the time your shipment will take to clear customs.

We accept Money Orders, VISA, MasterCard, American Express through PayPal.

Guarantee

Our soaps are guaranteed to please you. . If you are not entirely happy with the product you have chosen or the gift you have received, we will be happy to give you other soap bars that you may enjoy or refund your order if you send us the item back within 30 days after you received your purchase. Please note that "Gift Wrapping" and "Shipping Charges" are non-refundable. All SALE items are final and may only be returned, if the item is faulty.

Damaged Items

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear; however, if damage has occurred to the items in your shipment, please contact us within 48 hours at 1-800-555-SOAP 8 AM to 8 PM EST, Mon - Fri. and 8 AM to 5 PM weekends and holidays or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please provide your order number along with your email address and phone number for fastest service. To assure a prompt resolution, please keep the box, packing materials and the damaged items for inspection by the carrier.

Please allow an additional 2–5 business days for exchanges from United States.

All returns and exchanges should be addressed to:
TundeSoap
P. O. Box 555,Montreal, QC H4V 1R7

If you have a question about our products and/or if you are not sure if some of the ingredients are right for you, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you are not happy with our prducts product for any other reason, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , we would like to hear your opinion.